Shipping Policy – OPENCARTZ LLC

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At OPENCARTZ LLC, we are dedicated to delivering your perfumes and colognes quickly, safely, and reliably. This Shipping Policy outlines how we process, fulfill, and deliver orders within the United States.

1. Order Cut-Off

  • Orders placed before 5:00 PM (EST) on business days are processed the same day.

  • Orders placed after 5:00 PM or on weekends/holidays will be processed on the next business day.

2. Order Processing Time

  • Standard products are processed within 1–2 business days.

  • Processing includes quality inspection, secure packaging, and preparation for shipment.

3. Custom or Special Orders

  • If your order includes special edition or personalized fragrances, processing may take up to 14 business days.

  • This ensures careful preparation while meeting quality and safety standards.

4. Standard Shipping Time

  • Once processed, most orders are delivered within 5–7 business days within the United States.

  • Delivery times may vary depending on location and carrier performance.

5. Shipping Carriers & Tracking

  • We use reliable U.S. carriers to ensure safe and timely delivery.

  • A tracking number will be emailed once your order ships.

  • You may track your package directly on the carrier’s website.

6. Shipping Costs

  • Free standard shipping is available for all U.S. orders.

  • No hidden fees or additional charges are applied at checkout.

7. Address Accuracy

  • Please double-check your shipping information before placing your order.

  • OPENCARTZ LLC is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

8. Delivery Delays

  • Occasional delays may occur due to weather, high shipping volume, or carrier issues.

  • If your order is significantly delayed, our team will notify you promptly.

9. International Shipping

  • Currently, OPENCARTZ LLC ships only within the United States.

  • International shipping may be considered in the future, with separate policies.

10. Contact for Shipping Support

For questions regarding your order or shipping status, please contact us:

OPENCARTZ LLC
100 E San Francisco St
Santa Fe, NM 87501
United States

📧 Email: support@opencartz.store
📞 Phone: +1 859-810-4308

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)